Help Centre
Where is my vehicle?
Guidance for locating your requested Primeline taxi or transfer.
Updated
If you are waiting for a booked taxi or transfer, first check the booking confirmation sent to the phone number you provided. It may include useful booking details for your journey.
For the most up-to-date assistance with a live booking, please call Primeline Transport Group on 1300 912 493. Have your name, pickup location and booking details ready so our team can help as quickly as possible.
We work to arrange the closest suitable vehicle for your pickup time. Traffic, demand and vehicle availability can affect arrival times, but our team will do its best to keep your journey moving.